365 bit Privacy Policy

1Scope & Applicability

Welcome to 365 bit. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile app, or any of our services.

This privacy policy applies to all users of the 365 bit platform — whether registered members or guest users. Continued use of the platform constitutes your acceptance of this privacy policy.

We believe transparency is the foundation of trust. 365 bit's privacy policy is written in clear, straightforward language so every user can fully understand it. Our goal goes beyond legal compliance — it is to earn your confidence.

2What information we collect

365 bit collects various types of information. Below is a detailed breakdown of what we collect and why it is needed:

Personally identifiable information

During registration, we collect the following information:

Financial Information

The following information is required to process transactions:

Technical information

Information collected automatically while using the platform:

3How We Collect Information

365 bit collects user information in several ways. We are committed to keeping you informed about each of these methods:

Direct Data Submission

We receive your information directly when you fill out the registration form, submit KYC documents, contact support, or make a payment. This information is provided voluntarily by you.

Automatic Data Collection

Some information is collected automatically while you use the platform — such as your IP address, browser details, how long you spent on a page, and which buttons you clicked. This data helps us improve our service quality.

Cookies & tracking technologies

We use cookies, pixel tags, and similar technologies to enhance your browsing experience and show you relevant content. Details on managing cookies are covered in Section 6.

4Data usage

365 bit uses your information for the purposes listed below. Each use has a clear and legitimate reason behind it:

• Account Management: Completing registration, verifying login, and keeping your account secure.
• Payment processing: Ensuring deposits, withdrawals, and bonus payouts are processed correctly.
• KYC Verification: Verifying identity and preventing money laundering.
• Customer Support: Providing prompt resolution of your questions, complaints, and requests.
• Personalized Experience: Showing relevant offers based on your preferences and history.
• Security assurance: Detecting and preventing fraudulent activity.
• Legal Compliance: Complying with applicable laws and regulatory guidelines.
• Service improvement: Improving platform performance and user experience.

5Data retention & protection

Retention Period

365 bit retains your personal information for as long as your account remains active or as needed to provide services. Even after account closure, certain data may be kept for up to 5 years to meet legal obligations.

Security measures

To protect your information, 365 bit has implemented the following technical and organizational measures:

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• Encrypted database — for all stored data.
• Two-factor authentication (2FA) — for account access.
• Regular security audits and penetration testing.
• Restricted staff access — only personnel who require it can view your data.
• Data backup and disaster recovery planning.

6Cookies & tracking technologies

Cookies are small text files stored in your browser. 365 bit uses several types of cookies:

Cookie controls

You can disable all cookies except essential ones. Cookies can be deleted or blocked through your browser settings. Please note that disabling cookies may affect the functionality of certain 365 bit features.

7Sharing data with third parties

365 bit does not sell your personal data. However, information may be shared with trusted partners in specific circumstances necessary for operating our services:

• Payment Processors: To process transactions with bKash, Nagad, Rocket, and banks.
• KYC Service Provider: With trusted third-party providers for identity verification.
• Game software providers: Licensed partners who help deliver the gaming experience.
• Legal Authorities: In cases involving a court order or legal investigation.
• Anti-Fraud System: Preventing fraudulent activity.

All third-party partners operate under strict confidentiality agreements. They may only use the data they receive for the designated purpose and are not permitted to share it elsewhere.

8Your rights

You have the following rights regarding your personal information on 365 bit:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You may object to certain uses of your data.
• Right to data portability: You can request a copy of your data to keep for your own records.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

9Children's privacy

365 bit is a platform exclusively for adults (18+). We do not knowingly collect data from anyone under the age of 18. If we become aware that a minor's information has been collected, it will be deleted immediately and the associated account will be closed.

A note for parents — if you suspect your child is accessing an online gaming platform, please contact our support team immediately. We will act promptly.

10Privacy Policy Updates

365 bit may update this privacy policy from time to time. When changes are made, we will:

• Update the "Last updated" date at the top of the page.
• For significant changes, we will notify you at your registered email address.
• A notification will be shown upon logging in to the platform.

Continued use of the platform after an updated policy is published will be considered your acceptance of the new terms. We recommend reviewing this page regularly.

11Contact us

If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team is always ready to assist you.